Understanding the Microsoft Customer Engagement Methodology

Join us for an exclusive session designed to help Microsoft partners deepen their understanding of the Microsoft Customer Engagement Methodology (MCEM). This proven framework guides how Microsoft engage with customers throughout their digital transformation journey, from initial discovery to value realization. In this session, we’ll walk you through the key stages of MCEM, explain how it aligns with customer needs, and show you how to apply it to drive more meaningful, outcome-based engagements.